AI+HI: the interaction between artificial intelligence (AI) and human intelligence (HI), reflecting
both humans developing AI applications and AI augmenting what humans do.
Career flywheel: a metaphor first applied to management by Jim Collins; when the flywheel
concept is applied to careers, it encourages the professional to build career momentum through
diverse experiences and continued learning and to create a store of human capital through two-
way relationships with each employer.
Cognitive diversity: differences in perspective or information processing styles across how
individuals think, particularly in the context of new, uncertain, and complex situations, which
can potentially lead groups to better decision outcomes.
Core investment professional: someone who is influential in investment strategy and portfolio
construction; commonly held titles include, but are not limited to, portfolio manager, analyst,
chief investment officer, and financial adviser.
Growth mindset: a belief that people can develop their abilities through learning and hard work,
in contrast to a view that intelligence and ability levels have fixed limits; the term was coined by
Dr. Carol Dweck, a professor of psychology at Stanford University.
Employee experience: what employees encounter, observe, or feel over the course of their
employee journey at an organization, taking account of recruiting, onboarding, employee
development, promotion, and exit circumstances.
Narratives: descriptions of the current and future state of industry-specific issues that help firms
understand and plan for the evolution of the industry landscape in the next few years; in our
work, narratives follow on from the scenarios.
Organizational culture: the influence of an organization’s values and incentives on its beliefs
and behaviors—in particular, in the balancing of priorities among employees, clients, and other
Scenarios: differentiated stories about possible future pathways and states in the investment
industry and the wider world (not point estimates or forecasts); as relevant stories, they help
firms prepare for the future.
Skills pathway: a normative progression of skills needed for success over one’s career,
beginning with more focus on technical skills and adding soft, leadership, and T-shaped skills
T-shaped people/teams: people/teams who demonstrate a combination of deep knowledge in
a single field or part of the ecosystem and wider knowledge in the other fields or other parts of
the ecosystem and the competencies to connect them.
Work–life integration: finding satisfaction with both work and life by blending the professional
and personal aspects in a world in which workers are potentially work-connected at all times.
Workplace design: the functional elements of work, such as the work environment, layout, and
atmosphere and the influences these will have on the employee experience.
World of work: overall workplace features, roles and skills, work methods, and compensation